Shipping Policy

At Maison Astren, we are committed to delivering your order quickly, securely, and with the premium experience you expect. Please review our shipping policy below before placing your order.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has been packed and shipped, you will receive a shipping confirmation email containing your tracking information.

During product launches, promotions, holidays, or periods of unusually high order volume, processing times may be extended. If this occurs, we will make every effort to keep you informed.

Shipping Times

Estimated delivery times begin after your order has been shipped.

• United States: 2–7 business days

Delivery times are estimates only and may vary due to carrier delays, weather conditions, customs processing, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to become available.

Shipping Restrictions

We reserve the right to refuse shipment to certain locations or modify available shipping methods at our discretion.

Contact Us

If you have any questions regarding your shipment, please contact us at:

Email: maisonastren@gmail.com

We appreciate your trust in Maison Astren and thank you for your support.